Frequently Asked Questions

Quick answers to questions you may have. Can't find what you're looking for? Chat with us.

Is there a free trial available?

Yes, you can try us for free for 30 days. If you want, we'll provide you with a free 30-minute onboarding call to get you up and running.

Can I change my plan later?

Of course you can! Our pricing scales with your company. Chat to our friendly team to find a solution that works for you as you grow.

What is your cancellation policy?

We understand that things change. You can cancel your plan at any time and we'll refund you the difference already paid.

Can other info be added to an invoice?

At the moment, the only way to add additional information to invoices is to add the information to the workspace's name manually.

How does billing work?

Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.

How do I change my account email?

You can change the email address associated with your account by going to untitled.com/account from a laptop or desktop.

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Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.